Shipping & Returns

Shipping Domestic

All shipments are made using UPS ground from our warehouse in Buffalo, NY.  We have easy to follow flat rates based on weight that will automatically calculate in your cart.

If your shipment is rush, please contact us to ship it using UPS air or the carrier of your choice.

Shipping International

At this point, we only ship to US destinations.  We do not ship to Canada, Mexico or other non-US countries.

Warranty & Returns

We warrant that our products are free from defects in materials and workmanship for a period of one year from original purchase.  Product abuse, normal wear, and consumable items (including light bulbs, batteries, and gaskets) are excluded.

This warranty is in lieu of all other warranties, obligations, or liabilities expressed or implied by the company.  Any properly installed product that proves defective in normal use will be repaired or replaced at our option. 

Warranty may be void if unauthorized service has been performed on the product.

We shall have no responsibility for the installation of our products or for any personal injury, property damage, any incidental, contingent, or consequential damages of any kind resulting from defects in our products, or failure for our products to function. 

Many localities have codes and regulations governing sales, construction, installation, and/or use of products for certain purposes, which may vary from those in other localities.  We cannot guarantee compliance with such codes, and cannot be responsible for how the product is installed or used.  Before purchase and use of a product, please review the product application, and national and local codes and regulations, and ensure that the product, installation, and use will comply with them.

We have made a diligent effort to illustrate and describe the product accurately in its literature, however, such illustrations and descriptions are for the sole purpose of identification, and do not express or imply a warranty that the product is merchantable, or fits a particular purpose, or that the product will necessarily conform to the illustrations or descriptions.

Implied warranties (if any) are limited in duration to a period ending one year from the date of original customer purchase.  The exclusive remedy for breach of the limited warranty contained herein is the repair or replacement of the defective product at our option.  In no case shall our liability under any other remedy prescribed by law exceed the purchase price.

You may return the product in the original packaging and unused condition for a full refund within 30 days of purchase.  Returned product will be sent via pre-paid shipping to our warehouse.  Please contact us directly at info@staticsafetystore.com to get a Return Material Authorization number BEFORE shipping.  Include your name, company name, PO number / invoice number, items to return and description of the issue.  Items returned without an RMA number will be refused.